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Manage Spanish language programming calendars and ensure schedule accuracy while overseeing quality assurance of dubbed content. Support live production workflows and maintain operational systems for effective programming execution.
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Provide exceptional support to enterprise clients by resolving technical inquiries and usage questions. Collaborate with internal teams to share customer feedback and assist in creating support documentation and processes.
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Provide start-of-day operational support to ensure successful portfolio reconciliation, investigate complex reconciliation breaks, and engage with customers to deliver timely solutions across back-office functions while maintaining operational...
Program Associate, Live Programs
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Support the delivery of workshops by providing logistical and technical assistance, coordinating communications, and managing program materials while ensuring smooth operations and high-quality participant experiences.
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Coordinate schedules and operational readiness for live sporting events, provide real-time support for concurrent streams, and manage task execution across teams to ensure a high-quality viewer experience during live broadcasts.
HR Shared Services Specialist
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Provide operational support for personnel actions, manage onboarding and offboarding processes, ensure data integrity in HR systems, and deliver exceptional customer service to enhance employee experience and engagement.
HR Services Specialist
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Provide operational and administrative support for personnel actions, manage onboarding and offboarding processes, ensure data integrity in HR systems, and deliver exceptional customer service to enhance the employee experience.
HR Shared Services Specialist
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Provide operational support for personnel actions and onboarding processes, ensure data integrity in HR systems, and deliver exceptional customer service to enhance the employee experience through effective communication and project management.
Customer Support Specialist
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Serve as a liaison for customer inquiries via multiple channels, resolve product issues efficiently, process orders and returns accurately, and maintain product knowledge to enhance customer satisfaction and loyalty.
Clerk V Admissions Processor
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Provide quality customer service to prospective students and process admissions applications, including generating acceptance letters and managing inquiries. Assist with document management and support outreach efforts during peak enrollment periods.
Lighting Designer, Live Production
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Craft innovative lighting designs that enhance live productions, lead a technical team, manage client relationships, and ensure optimal visual quality for broadcast while addressing creative challenges and guiding execution for immersive experiences.
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Architect and execute go-to-market strategies for customer acquisition and retention. Manage onboarding processes and maintain proactive relationships with users to enhance product usage and secure referrals. Implement continuous improvement for...
Associate Application Engineer
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Provide technical support and commercial advice to customers through various communication channels. Create and manage CRM tickets, generate professional offers, and identify new business opportunities to enhance customer interactions and increase...
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Provide exceptional customer service and maximize sales by educating clients on products. Handle inquiries via chat and email, ensuring follow-up for a seamless customer experience while maintaining expert product knowledge.
Provide technical support by diagnosing and resolving complex system issues, conducting root cause analysis, and collaborating with cross-functional teams to enhance system performance and user satisfaction.
HR Shared Services Specialist
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Provide operational support for personnel actions, manage onboarding and offboarding processes, ensure data integrity in HR systems, and deliver exceptional customer service to enhance employee experience and engagement.
Customer Solutions Specialist
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Provide exceptional client support by diagnosing platform issues, collaborating with cross-functional teams to enhance user satisfaction, and proactively assisting clients in maximizing platform value through continuous learning and troubleshooting.
Product Support Specialist
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Troubleshoot failures on small compressed air equipment, provide technical support and parts identification for users, and maintain expertise in assigned products through training and documentation of support interactions.
Product Support Specialist
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Troubleshoot and diagnose failures on small compressed air equipment while providing technical support and parts identification. Document support interactions and maintain expertise in assigned air products through ongoing training and collaboration.
Reporting Analyst
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Analyze complex data sets to identify trends, develop and maintain custom reports, and ensure data quality and security. Collaborate with management to prioritize business needs and document processes for effective data management.
Research Specialist
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Design and maintain data collection systems, analyze trends and reporting issues, and deliver accurate insights to support decision-making for leadership and business partners. Communicate findings effectively to internal and external stakeholders.
eServices Specialist
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Provide exceptional member support through various communication channels, process financial transactions, promote products and services, and ensure compliance with regulations while enhancing the overall member experience and financial wellbeing.
Service Coordinator
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Manage the full warranty dispatch process, including order entry and service follow-ups. Provide exceptional customer experiences through effective communication, while coordinating with service technicians and managing inquiries efficiently.
Member Services Associate
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Quickly respond to member inquiries through various communication channels, provide support for billing and policy changes, and ensure an exceptional membership experience through effective problem-solving and customer service.
Provide exceptional client support by troubleshooting payroll issues, maintaining knowledge of compliance and procedures, and organizing a high volume of inbound calls to ensure a seamless client experience and satisfaction.
Customer Care Travel Advisor
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Serve as the primary technical contact for strategic customers, ensuring issue resolution and integration support. Build strong relationships while exceeding customer expectations in service quality and responsiveness.
Client Support Specialist
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Provide user support to enhance customer experiences, respond promptly to inquiries, identify and resolve technical issues, and document service requests while maintaining professionalism and fostering positive relationships with clients.
Senior Corporate Travel Agent
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Provide exceptional service to business travelers by managing bookings and inquiries, ensuring client satisfaction, and proactively developing relationships. Mentor junior team members while maintaining high service standards throughout the travel...
E-Commerce Specialist
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Manage customer inquiries through various channels, process returns and exchanges, oversee inventory orders, and assist with administrative tasks to ensure smooth e-commerce operations and enhance the overall customer experience.
Artist Support Specialist
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Provide exceptional support to artists through various communication channels, resolve account issues efficiently, maintain high customer satisfaction, and collaborate with partners to enhance the overall artist experience.
Provide frontline technical support to users through various communication channels, triage and resolve technical issues, monitor critical systems for alerts, and maintain knowledge base documentation to enhance support efficiency.
Associate Business Analyst - Client Success
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Support a team of analysts by problem-solving technical issues, organizing client information, and conducting requirement analysis and testing, while developing strong relationships with clients and internal teams.
CSSC Front Line Representative
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Provide primary support for customer inquiries, establish relationships through effective communication, resolve order complaints, and ensure timely processing of complex orders to meet customer expectations.
Coordinate operational readiness for live sporting events, provide real-time support during multiple streams, and manage task execution across teams to ensure a high-quality viewer experience during live broadcasts.
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Promptly respond to inbound demo requests, conduct thorough qualification conversations to identify prospects' business challenges, and ensure seamless communication with sales teams for a smooth transition throughout the customer journey.
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Support Engineer III
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Provide technical support to clients through various channels, troubleshoot complex issues, educate users on product features, and mentor junior team members to enhance customer satisfaction and product understanding.
Member Success Specialist II
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Engage with members through various channels, manage online applications, promote financial products, and resolve inquiries while maintaining high service standards and fostering strong member relationships to enhance loyalty and retention.
Customer Experience Agent
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Associate Business Analyst - Client Success
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Global Support Tech Generalist
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Customer Support Associate I
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Manage inbound customer inquiries through various channels, work cross-functionally to resolve issues, and provide exceptional customer service while maintaining performance standards in a fast-paced environment.
Job Summary
- Benefits:
Health Insurance, Parental Leave, Retirement Savings, Education Assistance, Mental Health Support, Paid Time Off, Community Service
- Location:
West Chester, PA
- Type:
Full-time
- Date Posted:
3/27/26
- Categories:
Job Description
Title: Manager Spanish Language Streaming & Live Programming
Location: West Chester PA
time type: Full time
job requisition id: R81566
Job Description:
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
Your Opportunity, Your Team
The Manager of Streaming & Live Programming -- Spanish supports QVC and HSN and manages the programming execution and operational integrity of Spanish language and live streaming initiatives.
Where You'll Work
This role is hybrid and will require you to be onsite at West Chester, Studio Park several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: PA, NJ, or DE. Relocation assistance is not available for this role.
What You'll Do
- Develop and manage Spanish language programming calendars across live, semi-live, FAST, streaming app, cable, and broadcast linear environments.
- Ensure schedule accuracy, inventory alignment, promotional placement, and operational readiness.
- Lead QA of dubbed content, ensuring linguistic accuracy, cultural nuance, timing integrity, and alignment with brand standards.
- Oversee closed captioning accuracy and compliance requirements.
- Serve as operational liaison for distribution partners, including FAST platforms and broadcast feeds, ensuring delivery of compliant assets, ad break structures, dirty feeds, and required metadata
- Support live and semi-live production workflows, coordinating with studio, control room, and post-production teams to ensure seamless execution across Spanish and English feeds.
- Maintain operational systems including scheduling platforms, asset tracking tools, metadata management systems, and long-range programming calendars. Identify workflow efficiencies and process improvements.
- Oversee and support the performance and development of the Spanish Language Specialist, ensuring clear communication, effective coaching, and alignment with team and organizational goals.
What You'll Bring
- A bachelor's degree in Communications, Media, Broadcasting, or related field
- Demonstrated full professional fluency in both Spanish and English, with strong written and verbal communication abilities
- Expertise in live and Spanish language programming, including deep familiarity with scheduling systems, metadata management, and content delivery workflows.
- 3+ years of experience in television, streaming, or digital media operations, with direct involvement in Spanish language programming, live scheduling, or broadcast operations.
- 3+ years of experience working with FAST platforms and multi-feed distribution is highly preferred.
#LI-ST4
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.