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Apply communicative approach and Mango methodology in online language instruction. Prepare personalized sessions using proprietary Mango Language learning tools. Coach professional clientele and evaluate language proficiency, providing progress reports.
Collaborate with cross-functional teams to define and detail product requirements. Design, prototype, and validate ML/NLP models. Build and deploy scalable ML/NLP pipelines. Contribute to the continuous improvement of ML productivity.
Provide exceptional customer service across multiple channels including desk tickets, live chat, and email support. Resolve issues promptly and collaborate with internal teams to enhance service delivery. Contribute to projects aimed at improving the..
Provide technical support and exceptional customer service to web hosting customers. Handle inbound support via telephone and live chat, process sales orders, and respond to written tickets in a help desk system.
Maintains CTR certification and NCRA membership. Completes onboarding assessments, achieves abstracting accuracy rate of 95%, and maintains weekly abstracting productivity benchmarks. Interfaces with hospital clinical departments and adheres to HIPAA pri
"Assist clients, troubleshoot issues, collaborate with support and account management teams, and engage with clients through various channels. Requires customer support experience, stable internet, and PC with 8 GB memory."
Flexible schedule, remote therapist to consult clients from anywhere. Receive as many referrals as possible, stress-free from insurance panels, audits, or noncompete clauses. Looking for licensed professionals and easy-to-use technology platform.
As a Customer Experience Manager, you'll manage customer onboarding, build deep relationships with key stakeholders, provide tier one support via phone, email, and live chat, and collaborate with the team to develop tailored solutions.
Nurture customer support channels, drive impact by improving support inquiry channels, manage multiple priorities, execute and refine seamless customer experience, and build strong relationships with clients.
Assist customers by answering general inquiries, resolving problems, researching and exploring answers and alternative solutions via chat or phone. Must have high school diploma, outstanding communication skills, and hardwired internet connection.
Respond to customer inquiries and support requests via live chat and email, help customers navigate products and services, monitor customer accounts, collect and analyze feedback, develop knowledge base articles, and maintain a thorough understanding..
Provide exceptional technical support and customer service for all CivicPlus products. Investigate, troubleshoot, and resolve customer issues with user-friendly communication and documentation. Build strong relationships with colleagues and customers.
Provide consistent communication to clients before, during, and after marketing campaigns. Conduct outreach to dealers for program enrollment. Develop strong client relationships and gather feedback and testimonials.
Handle full ticket lifecycle, utilize a support ticketing system, become a subject matter expert on products and industry, support colleagues in resolving queries and achieving quality standards.
Support and engage veterinary professionals, troubleshoot issues, handle admin responsibilities, collaborate cross-functionally, create content, streamline communication, and continuously improve workflows.
Seeking Technical Support Level 2 with advanced experience in web hosting components and technical problem-solving skills. Responsibilities include inbound Level 2 support via ticket and phone, and possible documentation writing.
Provide technical support via phone, web-based support requests, and live chat. Troubleshoot complex customer issues, recognize trends, and report them to senior level engineers. Upsell additional services and maintain KPI metric goals.
Approach user inquiries with empathy and problem-solving skills. Collaborate with cross-functional teams to provide solutions. Deliver exceptional customer support via live chat and ensure successful onboarding experience for users.
Provide exceptional customer support via live chat, addressing inquiries related to account management and financial transactions. Resolve betting and account-related issues with precision and efficiency. Offer comprehensive technical assistance to b..
Provide exceptional support and assistance to customers via various channels, troubleshoot issues, and contribute to the continuous improvement of the platform based on customer feedback. Liaise between customers and internal teams to ensure customer..
Provide timely and accurate responses to customer requests via phone, email, live chat, help cases, and customer forums. Keep records of customer activity. Identify and manage customer issues and feedback. Contribute to customer retention efforts and..
As a Customer Success Specialist, manage daily workflow of on-boarding new and renewing existing users. Apply technical knowledge to find efficient solutions to customer issues. Analyze data to improve product and serve as the voice of the customer.
Lead a team of Customer Success Team Leads and Specialists, optimize customer experience, segment customer base to identify opportunities for upselling and cross-selling, drive revenue, and refine customer contact flow.
Deliver academic support through student-centered monitoring, coaching, mentoring, and teaching. Assist students with concept comprehension through synchronous and/or asynchronous means. Grade assignments and communicate with parents, administrators,..
Deliver academic support through monitoring, coaching, mentoring, and teaching. Assist students with concept comprehension. Grade assignments and communicate with parents, administrators, and clients for student success.
Manage incoming and outgoing patient calls regarding medical bills. Utilize the Cedar platform for patient questions and run escalations to healthcare providers. Lead payment posting and follow up on defaulted payments.
Handle customer support issues for an assigned game studio, assisting players with account and technical issues, resolving purchase- and gameplay-related queries. Work with a team of agents, stay updated on client's projects, and help players continu..
Build components for frontend of an exciting new product in the communications space. Contribute to build new UI components for our AI product line. Envision, develop, and enforce the global architecture for our frontend application.
Maintain understanding of company products, respond to customer inquiries and complaints through multiple channels, process orders and returns, educate potential members on product features, complete ad hoc projects.
Deliver world-class live chat customer support to digital marketing experts worldwide. Provide timely and expert problem-solving, collaborate with cross-functional teams, and contribute to process and product improvements.
Deliver exceptional customer support through phone, live chat, and email. Build strong relationships with members and find creative ways to enhance their experience. Collaborate with cross-functional teams to ensure a member-driven organization.
Respond to member inquiries and maintain high satisfaction rates across multiple channels. Assist with post-order issues, report on member behavior, and project a professional image. Impeccable writing skills, empathy, and adaptability required.
Handle high amounts of live chat and incoming emails, provide accurate and comprehensive information, follow communication procedures and policies, support other business units with customer liaison and document customer requests.
Handle high volume live chat and other online tools, provide accurate and comprehensive information, support other business units with customer liaison and document customer requests, manage complaints and provide proper solutions.
Handle high volume live chat and other online tools. Provide accurate, valid, and comprehensive information. Follow communication procedures, guidelines, and policies. Support other business units with customer liaison and document customer requests.
Handle high volume live chat and other online tools, provide accurate information, manage complaints and engage customers. Native-level fluency in Arabic and advanced English is mandatory. Minimum 1 year experience in customer service.
Handle high volume live chat and other online tools, provide accurate and comprehensive information, follow communication procedures and policies, support other business units with customer liaison and document customer requests.
Handle inbound calls, live chat, and other service methods. Provide accurate and comprehensive information. Follow communication procedures, guidelines, and policies. Support other business units with customer liaison and complaint management.
Handle high volume live chat and other online tools. Provide accurate and comprehensive information. Manage complaints, provide proper solutions and options within the time limits. Support other business units with customer liaison.
Respond to customer questions and requests through phone, live chat, and email. Onboard new users, support current customers, and host webinars. Document customer feedback and act as a liaison for customer feedback to product and technical teams.
Provide technical support for online merchants via email, live chat, and phone. Troubleshoot and resolve issues, identify patterns, recommend improvements, and contribute to documentation and best practices.
Support customers through various channels (phone, live chat, email), conduct demos for potential customers, assist with onboarding, troubleshoot and investigate customer questions, ensure customer satisfaction, build strong relationships, and provide em
Support customers through various channels including phone, live chat, and email. Conduct demos and onboarding calls. Troubleshoot and investigate customer questions. Build strong relationships with customers and ensure their satisfaction.
Develop expertise in the platform, troubleshoot technical issues, provide live support through chats and phone calls, advocate for customers, improve internal processes, and collaborate cross-functionally to enhance the customer experience.
Provide exceptional support to customers through live chat and email. Process requests in a timely manner, turn challenges into opportunities, and promote a customer-centric mindset. Work independently and in a team environment with strong technical ..
Curate and pitch pop culture, topical, and other stories for daily chat segment. Assist with editing, research, booking, pre-interviewing and produce segments (live/tape) by gathering visual elements and preparing graphics.
Lead the development of ML and chat tooling, working with a cross-functional team. Set and own OKRs, use customer insights and data to drive decisions, and collaborate with peers. Bring energy and drive to ensure product success.
Design, develop and implement integrations with third-party chat platforms. Collaborate with cross-functional teams to ensure compatibility, reliability and scalability. Architect, code, test and deploy high-quality solutions that meet customer requi..
Utilize email, live chat, and phone support to respond to client inquiries regarding cryptocurrency transactions and various crypto products. Meet service level agreements and monitor technical issues to ensure efficient processing of client transactions.
Provide HR support, process colleague position status change requests, investigate and resolve general issues related to HR processes, maintain strict confidentiality of data, handle sensitive information with tact and discretion.
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