Provide exceptional customer service over high volume inbound and outbound client phone calls. Proactively resolve client issues, maintain positive client relations, and collaborate with other departments. Troubleshoot technical issues and deliver ac..

Answering phones and processing customer service tickets, delivering exceptional customer service. Answering customer questions via phone, email, social media, or live chat. Resolving customer issues and complaints in a courteous manner.

Handle customer orders and provide prompt, accurate, and courteous responses. Solve problems, document activities, and demonstrate strong customer service skills. Cross-train in other department positions and adhere to work schedule.

Investigate and conduct root cause analysis for patient inquiries. Coordinate with facilities, payors, and collections agency for patient accounts. Review and resolve patient concerns, including insurance coverage and payments.

Manage product complaints, investigations, and root cause analysis. Develop complaint procedures and maintain quality programs. Collaborate with functional areas for continuous improvement and innovation.

Assist customers through phone, email, and chat while providing technical support. Manage inbound/outbound calls, proactively identify solutions, and create a best-in-class service experience. Work in a fast-paced environment and create a delightful ..

Outreach Specialists needed to promote healthcare program through outbound calls. Maintain productivity, engage with members, update CRM, and de-escalate complaints. Strong communication and computer skills required. High school diploma or equivalent..

Resolve technical issues reported by users via email, phone, and remote access. Analyze and provide solutions for technical problems. Liaise with internal teams for issue resolution. Build knowledge of the company, processes, and customers.

Provide exceptional customer service by processing orders, answering calls and troubleshooting. Serve as a key interface to customers and maintain knowledge of new products. Strong communication, organizational and computer skills required. High scho..

Provide exceptional customer service across multiple channels including desk tickets, live chat, and email support. Resolve issues promptly and collaborate with internal teams to enhance service delivery. Contribute to projects aimed at improving the..

Lead a team of up to 7 technical customer service representatives, manage their performance, contribute to customer support goals, and continuously improve processes. Requires a related bachelor's degree, 5-10 years of client-facing experience, and U..

Supervise non-exempt contact center associates, monitor performance, and ensure department goals are met. Manage incident response, support cross-functional process improvement efforts, and present findings to key decision-makers.

Interact with customers to provide information and resolve inquiries about insurance coverage and products. Transfer calls to appropriate departments. Research and resolve billing and claims issues. Serve as a liaison between customers and various de..

Interact with customers to provide information and resolve inquiries about insurance coverage and products. Transfer calls to appropriate departments. Research and resolve customer issues. Serve as a liaison between customers and various departments.

Interact with customers to provide information and resolve inquiries regarding insurance coverage and products. Transfer calls to the appropriate department and follow up on unresolved issues. Research billing inquiries and claims to provide payments..

Handle new cases, verify information, draft cases in system. Monitor and track cases to meet deadlines. Assign/schedule physicians based on guidelines and client requirements. Update clients on progress and communicate referral info/documentation.

Respond to customer calls, assist with website/application issues, answer product/service questions, document interactions, transfer data, and complete additional duties as needed. High school diploma, call center experience, and technical requirements a

Answer incoming calls and contact customers via phone, email, and chat. Provide assistance to customers and sales agents, collect onboarding documents, and ensure correct information. Handle complaints, educate customers, and retain policies. Experience

Answer all incoming business phone calls and classify every one. Book and dispatch calls as required. Develop and maintain client's online database. Communicate professionally with internal and external customers.

Manage travel and transportation budget for clinical trial participants. Act as the main point of contact for patient communications and manage all patient travel and logistical details. Maintain accurate data and aid in producing reports.

Assist customers by answering general inquiries, resolving problems, researching and exploring answers and alternative solutions via chat or phone. Must have high school diploma, outstanding communication skills, and hardwired internet connection.

Assist patients via calls, schedule appointments, handle queries, transfer to relevant departments, document conversations, become proficient in software. Strong communication and computer skills required. 2+ years healthcare customer support experie..

Providing exceptional customer service and building relationships with customers nationwide. Assisting customers with inquiries and helping them make informed decisions regarding their financial needs. Supporting team success through collaboration an..

Provide exceptional customer service, assist with complex inquiries, help customers make informed financial decisions, support team success. Bachelor's degree required, fluent in Spanish and English, desire to build a career. Fully remote with benefi..

Manage and develop call center agents, maintain product knowledge, handle customer inquiries and issues, create training materials, and analyze customer experience data. Bachelor's degree and 5+ years of experience required. California location. Comp..

Guide customers through a smooth rollover experience, resolve queries via chat, emails, and phone calls, excel as an expert on 401ks, rollovers, and IRAs, communicate with financial institutions and employers on behalf of customers.

Provide accurate, friendly customer service in a timely fashion. Field and send out written business correspondence. Manage and place incoming telephone calls to support business development and client referral goals.

Outgoing customer service professional with 3+ years experience needed for services management and coordination. Must have excellent English skills, college degree, and be a motivated self-starter. Full-time remote position with US day shift hours.

Outgoing customer service professional with 3+ years experience needed to support scheduling shifts, customer service, and HR functions for a rapidly expanding healthcare services company. Must have excellent English skills, be a self-starter, and ha..

Customer Service Rep with 3+ yrs exp needed for scheduling shifts, customer service, and HR functions. Must have excellent communication skills, be highly organized, detail-oriented, and have a dedicated home office space. Full-time remote position w..

Outgoing customer service professional with 3+ years experience needed to support scheduling shifts, customer service, and HR functions for a rapidly expanding healthcare services company. Must have excellent English skills and be a motivated self-st..

As a Bilingual Customer Service Representative, you will respond to inbound calls, make outbound calls, resolve customer issues, and document customer interactions accurately. You must be fluent in English and Spanish with 1 year of customer service ..

Respond to and resolve patient and team member messages, calls, and tickets. Manage virtual referral patients and assist with technical issues. Support clinical team and communicate updates to patients.

Lead a team of empathetic customer service representatives, ensuring exceptional service and customer satisfaction. Develop and implement strategies to improve team performance, coach and mentor team members, and attract top talent.

Drive end-to-end coordination of the customer experience for regional customers, including resolving issues, coordinating stakeholders, and enhancing processes. Act as a liaison between field sales and customer service to improve efficiencies and exp..

Serve as primary contact for customers, handling calls and emails professionally. Process orders and inquiries accurately using order management systems. Resolve customer issues in accordance with service level agreements.

Customer Service Representatives answer inquiries from Medicare Advantage members via various channels, providing exceptional service, resolving complex issues, and collaborating with team members for a remarkable member experience.

Answer: Answer: Answer customer inquiries via inbound calls, internet inquiries, and written correspondence. Provide compassionate and personalized service to Medicare Advantage members. Collaborate with team members to create a remarkable member e..

Answer: "Answer inquiries from Medicare Advantage members via inbound calls, internet inquiries, and written correspondence. Provide exceptional customer service, resolve complex issues, and collaborate with team members to create a remarkable memb..

Support the development and implementation of customer service training and quality programs. Analyze data and processes, provide training to customer service associates, and maintain knowledge base systems. Monitor and evaluate quality and performance.

Develop and maintain a comprehensive understanding of internal policies, procedures, and services. Efficiently utilize automated systems for logging and retrieving information. Handle inquiries from customers or providers through various channels.

Customer Service Representative responsible for responding to customer inquiries, resolving complaints, and fulfilling requests. Handling incoming calls with professionalism and care, while maintaining accurate record-keeping and adhering to internal..

Drive end-to-end coordination of customer experience by resolving issues, coordinating stakeholders, improving process efficiency, and enhancing data management. Collaborate with cross-functional teams to optimize the customer experience and ensure t..

Provide superior customer service by assisting customers with heavy telephone and e-mail inquiries, responding within set deadlines. Utilize customer insights to improve satisfaction and maintain positive relationships.

Provide outstanding customer support to a growing client base by answering high volume inbound calls and emails in both English and German. Retain clients, meet goals, and document interactions accurately.

Provide exceptional customer service via phone, email, and chat. Assist with onboarding new customers, manage accounts, and maintain accurate customer records. Collaborate with technical team to resolve technical issues.

Providing customer service via telephone, written, or internet correspondence to agent and policyholders. Handling a large volume of customer inquiries and requests related to insurance operations. Coordinating tracking of customer inquiries and requ..

Key Responsibilities: - Update lot (vehicle) notes in the system. - Answer multi-line telephone in a professional manner. - Use company resources to gather information and offer solutions to meet customer needs. - Contact clients to obtain vehicle pi..

Interact with customers, resolve inquiries, investigate concerns, and provide technical support. Document conversations, accept feedback, and continuously develop skills to deliver excellent customer service.